Senior Steering Committee
The IRI Ops & Tech Senior Steering Committee (SSC) strategically identifies, defines and leads the prioritization of initiatives within the Operations and Technology Community through collaboration to best support the insured retirement income industry.
Meets: Every two months (January, March, May, July, September, November), Second Tuesday of the month, 1:00 PM - 2:30 PM (Eastern)
Chair: Jeremy Stephenson (Sammons)
Vice-Chair: Amy Scott (Edward Jones)
Operations and Technology Committee
Provides a platform for member collaboration, participation and industry leadership to drive the support of the retirement solutions industry with a focus on operational efficiencies through standardization and simplification of the product life-cycle by leveraging technology, while responding to regulatory directives.
Meets: Quarterly (January, April, July, October), Second Wednesday of the month, 4:00 PM - 5:00 PM (Eastern)
Chair: Jeremy Stephenson (Sammons)
Vice-Chair: Amy Scott (Edward Jones)
Utopia Review Board (URB)
The IRI Utopia Review Board (URB) is an Advisory Board to the Senior Steering Committee (SSC). The URB is comprised of representatives of Operations & Technology (O/T) from four focus areas: Operations/Service, Technology, Regulation and Sales/Marketing. The purpose of the URB is to ensure that the O/T working groups are aligned to best meet annuity industry collective goals, providing guidance in defining the value of the initiatives, expressing adoption and help drive better reporting to SSC and the IRI Board.
The URB mission is to guide Industry discussions and development of processes and technology that moves us towards a Utopian Annuity Sales and Service model. URB drives this work towards the Guiding Principles of Customer Experience, Data and Speed which we believe exhibit a Utopian process.
Meets: Fourth Tuesday of every month, 1:00 PM - 2:00 PM (Eastern)
Leads: Wendell Tobiason (Symetra) and Beth Mazid (Raymond James)
Framework & Conformity Working Group
The IRI Ops & Tech Framework & Conformity Working Group is comprised of insurance carrier, distributor and industry solution provider members with technical expertise and an ability to understand the implications of change requests to industry standard formats. This group is charged with continuous improvement to the industry standards that led to App/Sub automation including PPfA, NBfA and data flows up and down stream. Further, the IRI Framework & Conformity Working Group is the forum for thought leadership providing the foundation for widespread adoption of new industry technologies, best practices and features.
Meets: Second Tuesday of every month, 11:00 AM - 12:30 PM (Eastern)
Co-Chairs: Saul Herrera (eBix) and Karen Mottley (ACORD)
In-Force Transaction Working Group
The IRI Ops & Tech In-Force Transaction Working Group is comprised of insurance carrier members, distributor members and industry solution providers supporting automated post-issue transactions. This group is charged with ensuring early stage post-sale transaction technologies and processes are built in a repeatable manner to avoid costs during increased adoption.
Meets: First Thursday of every month, 3:00 PM - 4:00 PM (Eastern)
Co-Chairs: John Pereira (Prudential) and Jennifer Krieg (Lincoln)
Replacement Automation Working Group
The IRI Replacement Automation Working Group is comprised of Operations Administration, Money Settlement and Solution leaders within Insurance Industry Carriers, Distributors and Solution Providers. The purpose of this committee is to develop the next generation of Replacement Solutions, Standards & Best Practices that provide Real ROI & vast processing improvements in Speed, Customer & Partner Servicing. This is accomplished by identifying, creating and supporting adoption of Building Block Initiatives that eliminate replacement time sinks and roadblock and bring the industry to Straight-Through-Replacement Processing.
Meets: Third Monday of every month, 2:00 PM - 3:00 PM (Eastern)
Co-Chairs: Sean Hooper (Symetra), Denice Beights (Lincoln Financial), Cheri DeBoer‐Stinson (Cooperative Technologies)
C2C Attachments Task Force
The Ops&Tech C2C Attachments Task Force is comprised of insurance carriers and industry solution provider members. This task force is charged with making the replacement process between carriers more efficient and driving down NIGO rates while utilizing the existing Attachment process for the use of carrier to carrier transmittal of replacement paperwork.
Meets: Every two weeks on Friday, 3:00 PM - 4:00 PM (Eastern)
Co-Chairs: Rhonda Wolverton (Jackson), Mary Ann O'Brien (AXA) and Cory Stark (DTCC)
License & Appointment Working Group
The IRI Ops & Tech License & Appointment (LNA) Working Group is comprised of insurance carrier members, distributor members, transaction automation service providers and technology firms with solutions in the L&A automation arena. The goal of this working group is to increase adoption of license and appointment (L&A) automation for life and annuity products through a business scenario-based reference model and technical standards to drive down the cost of automation for carriers and distributors, reduce time to get advisors authorized to sell, and improve regulatory compliance.
The working group addresses the following Utopia guiding principles: Improve data accessibility and data sharing, decrease time to conduct business in the annuity life-cycle, consistent regulation of insurance sales across jurisdictions, consistent interpretation of regulation among carriers and distributors, and strict adherence to high security standards.
Meets: Second Monday of every month, 1:00 PM - 2:00 PM (Eastern)
Co-Chairs: Deidre Birk (Stifel) and Eric Miller (Sammons)
New Business Regulation Working Group
The IRI New Business Regulation Working Group is comprised of insurance carrier members, distributor members, and solution providers with expertise in the New Business Regulatory space. Inconsistency in insurance carrier implementation of annuity contract issue processes due to varied interpretation of regulation and perceived business risk. The result is numerous paper forms created, maintained, and required in different scenarios per carrier. This causes confusion for advisors and Not-In-Good-Order (NIGO) contracts. This delays contract issue, requires follow-up with advisors and clients, and other non-value add activities. This working group will examine regulatory requirements and related firm interpretations that produce unnecessary paper and propose alternative best practices and regulatory updates to improve annuity sales experience while maximizing current and future digital capabilities.
Meets: Every two weeks on Tuesday, 10:00 AM - 11:00 AM (Eastern)
Co-Chairs: Rhonda Wolverton (Jackson), Rachel Smith (Lincoln Financial), Todd Thompson (Wells Fargo)
New York Reg. 187/Life Insurance: DTCC & IRI Collaborative Effort
The IRI Ops & Tech NY Reg. 187/Life Insurance: DTCC & IRI Collaborative Effort is a combined effort by the DTCC and IRI. The goal of this group is to bring Carriers, Broker-Dealer Distributors and Solution Providers together in a forum-setting to discuss the regulatory implications of New York Regulation 187 on Life Insurance business.
Meets: Every Monday, 3:30 PM - 4:30 PM (Eastern)
Chair: Jon Volpe (DTCC)